The Narcotics Anonymous website for England, Scotland & Wales

The NA Helpline is often the first point of contact for people needing support and advice about the nature of drug addiction. Anyone from the using addict, their friends and family members through to drug workers and the press are welcome to call. Everyone who volunteers for shifts are Recovering Addicts, many of whom called the Helpline themselves at some point. The NA Helpline is now open 24 hours a day, seven days a week, but if, for some reason, you get an answer-phone, please DO leave a message and we will get back to you, with the utmost discretion, as soon as possible.

Please pass this number on to anyone you feel may need it.
0300 999 12 12

HELPLINE VOLUNTEERS NEEDED:
Would you like to volunteer for a weekly, two hour shift at the Helpline? If you are a Recovering Addict with at least five month's cleantime, you can start training now. We are based near Victoria Station in London. Please call the Helpline and ask for your number to be passed on to the Rota Co-ordinator.

'HELPLINE FROM HOME' VOLUNTEERS NEEDED:
We now have a call-divert system which can route calls away from the Helpline during busy periods (ie: if all lines were engaged) and out of office hours, to the homes of volunteers. So, we are looking for volunteers from the whole Region, who can do a shift from their home. Check out the rota here. If you have already trained at the Helpline in the past, you could start soon. Otherwise, training workshops are always coming up. If you are a Recovering Addict with at least one year's cleantime, you can start training now. Please call the Helpline and ask for your number to be passed on to the Rota Co-ordinator.

THE NATIONAL HELPLINE